Its extremely important with non-oem cartridges that the vacuum seal is removed before fitting cartridges to the printer to allow ink to flow into the lines. If this step was overlooked, please follow this ink line repriming procedure to remedy the situation.

1. Remove the cartridges from the printer.
2. Remove the pull-off vacuum seal tags.
3. Refit cartridges to the printer.
4. Download the correct colour ink line primer pattern from Here
5. Print one full page of each colour for each cartridge changed or if all were changed, print one page of multi-coloured pattern.
6. Print a normal test page to inspect the results.
7. If results are the same, please redo the procedure.
8. If cartridges still fail to print after undertaking such priming twice, it is most likely there is an actual problem with the print head components in the printer.

Your ink cartridges are actually full of ink, the ink level monitors in the printer are sending incorrect signals to deter use of remanufactured cartridges. Please read our full explanation on this by clicking HERE.

Please see our detailed explanation on the use of remanufactured HP cartridges by clicking HERE.

If the cartridge has been left out of the printer for any length of time then ink may become dried on the printhead. This is easily removed by standing the cartridge on a damp tissue for a few moments. The printhead is the part of the cartridge that is closest to the paper when inserted into the printer. If streaky lines are still evident, go to our Test Patterns page here and then make two prints to clear the lines and get the ink flowing. If this does not cure the problem then gently wipe the printhead with a lint free damp cloth or tissue. Stubborn cartridges can be left on damp tissue for 5-10 minutes but if you are not careful the tissue will act like a wick if left to stand for any period of time and ink will leak from the cartridge onto the tissue.

Also check in our Instructions section for additional info - click here

1) These cartridges have a protective tape that goes over the ink nozzle and the copper contact plate. Sometimes these tapes can be pretty hard to see. Just have another real close look at the bottom of the cartridge to see whether this has been removed.

2) Also check in our Instrctions section for additional info - click here

HP Printers that use these cartridges also employ the use of separate print heads. The cartridges are simply plastic housings of ink, while the print heads are quite complex parts that take the ink from the cartridge and squirt it onto the paper. These print heads do actually wear out and a regarded as a consumable that should be replaced from time to time by the user. In 99.9% of cases when people are having trouble with such issues, it turns out to be a defective print head rather than the ink cartridge itself, irrespective of whether the cartridge is an original or generic. However before replacing the print heads, we advise to try and force ink through the print heads to clear the blockage. Download the matching colour primer test page from here and print two copies, then run a print head clean and then start normal printing. If you have managed to unblock the print head, then you should see normal printing resume. If however this has failed, then new print heads will need to be purchased and fitted.

HP Printers that use these cartridges also employ the use of separate print heads. The cartridges are simply plastic housings of ink, while the print heads are quite complex parts that take the ink from the cartridge and squirt it onto the paper. These print heads do actually wear out and a regarded as a consumable that should be replaced from time to time by the user. In 99.9% of cases when people are having trouble with such issues, it turns out to be a defective print head rather than the ink cartridge itself, irrespective of whether the cartridge is an original or generic. However before replacing the print heads, we advise to try and force ink through the print heads to clear the blockage. Download the matching colour primer test page from here and print two copies, then run a print head clean and then start normal printing. If you have managed to unblock the print head, then you should see normal printing resume. If however this has failed, then new print heads will need to be purchased and fitted.

HP Printers that use these cartridges also employ the use of separate print heads. The cartridges are simply plastic housings of ink, while the print heads are quite complex parts that take the ink from the cartridge and squirt it onto the paper. These print heads do actually wear out and a regarded as a consumable that should be replaced from time to time by the user. In 99.9% of cases when people are having trouble with such issues, it turns out to be a defective print head rather than the ink cartridge itself, irrespective of whether the cartridge is an original or generic. However before replacing the print heads, we advise to try and force ink through the print heads to clear the blockage. Download the matching colour primer test page from here and print two copies, then run a print head clean and then start normal printing. If you have managed to unblock the print head, then you should see normal printing resume. If however this has failed, then new print heads will need to be purchased and fitted.

HP Printers that use these cartridges also employ the use of separate print heads. The cartridges are simply plastic housings of ink, while the print heads are quite complex parts that take the ink from the cartridge and squirt it onto the paper. These print heads do actually wear out and a regarded as a consumable that should be replaced from time to time by the user. In 99.9% of cases when people are having trouble with such issues, it turns out to be a defective print head rather than the ink cartridge itself, irrespective of whether the cartridge is an original or generic. However before replacing the print heads, we advise to try and force ink through the print heads to clear the blockage. Download the matching colour primer test page from here and print two copies, then run a print head clean and then start normal printing. If you have managed to unblock the print head, then you should see normal printing resume. If however this has failed, then new print heads will need to be purchased and fitted.

HP Printers that use these cartridges also employ the use of separate print heads. The cartridges are simply plastic housings of ink, while the print heads are quite complex parts that take the ink from the cartridge and squirt it onto the paper. These print heads do actually wear out and a regarded as a consumable that should be replaced from time to time by the user. In 99.9% of cases when people are having trouble with such issues, it turns out to be a defective print head rather than the ink cartridge itself, irrespective of whether the cartridge is an original or generic. However before replacing the print heads, we advise to try and force ink through the print heads to clear the blockage. Download the matching colour primer test page from here and print two copies, then run a print head clean and then start normal printing. If you have managed to unblock the print head, then you should see normal printing resume. If however this has failed, then new print heads will need to be purchased and fitted.

Generic is the term referred to to describe our non-oem compatible and remanufactured cartridges. Such cartridges from Inkjet Wholesale are specifically manufactured for us to meet or exceed IS09001, ISO9002 and UKAS QA international standards. These cartridges offer a high standard of quality, reliability, and offer high-quality printing results. Generic cartridges are either brand new items manufactured from new, containing only new components or are remanufactured to the most stringent standards with new ink or toner and new or recycled parts as required. Such generic cartridges are an economical alternative to expensive brand-name cartridges and supplies.You Can Buy with Confidence Knowing That all of our Products are Manufactured and Remanufactured Certified to ISO9001, ISO9002 and UKAS QA Standards and come with our 100% Money Back Factory Guarantee The use of generic replacement cartridges does not void the printer's warranty.

Genuine OEM - is an abbreviation for "Original Equipment Manufacturer." When you see a product described as OEM, that means that it is a new "name-brand" cartridge from Epson, Canon, Hewlett Packard, Lexmark, etc.

'Generic' indicates that the product is manufactured or remanufactured by a third party rather than the actual manufacturer of the machine. There are generally two types of 'Generic' Cartridges, but they all are known as generic and come under that classification umbrella.

Poor quality print can be caused by several things, often unrelated to the actual printer cartridge itself.

1. Firstly please check out our TIPS & TRICKS section by clicking HERE.
2. Please browse the Technical Support FAQ section by clicking HERE to see if you can find your brand and type of cartridge to find an answer.
3. Please also scroll down this page by clicking HERE for specific instructions on particular cartridges.

A leaking cartridge is usually due to an incorrect fitting procedure, please review the instructions to ensure cartridge has been fitted in the correct sequence.
If this has been done, then please follow steps below

1. Firstly please check out our TIPS & TRICKS section by clicking HERE.
2. Please browse the Technical Support FAQ section by clicking HERE to see if you can find your brand and type of cartridge to find an answer.
3. Please also scroll down this page by clicking HERE for specific instructions on particular cartridges.

The results should show your printer and underneath a list of all printer cartridge models and other consumables suitable for your printer.Now just check the model name of the cartridge you have, with the model names of the cartridges shown in the list on line. If they are the same, then you can be sure you have the right cartridges. If however this is not the case, then please Login online with your registered email and password by clicking HERE and then click on Messages and then create a NEW MESSAGE and bring to our attention so such can be remedied.

Inkjet Wholesale is not setup to provide phone support. The overheads involved in this kind of support is prohibitive and would mean higher prices for the end consumer. You can however contact us directly via our contact form by clicking HERE.

If the cartridges you have removed from your printer were original brand type and the ones you have purchased are a generic type, there will be some subtle design differences between the cartridges. Such differences are necessary so that copyright is respected and not infringed by the manufacturer. You can be confident though that such differences should have no impact on the use and functionality of the cartridge. If you do see a difference, firstly check the model code label that is attached to the printer cartridge itself and ensure that such is correct and is the same as the one removed.

If the labels are wildly unmatched, and the differences by observation are vastly different in size and shape, then its likely a mistake has been made either when order was placed or at picking and dispatch. If its clear that the cartridges fit this criteria, please Login online with your registered email and password by clicking HERE and then click on Messages and then create a NEW MESSAGE and bring to our attention so such can be remedied.

Scroll down to "Updates and Specials" ,select either Yes or No then click the Save Changes button