It’s been said a million times already. The digital revolution has changed how business is done and the businesses that haven’t adapted have folded in a hurry. In a general sense, the online media has brought more attention to quality. Customers are no longer powerless and have the option of making their feelings known to not only the company but also the world. When those feelings are positive, there’s no better form of marketing for a business but when they turn nasty, entrepreneurs suffer. ... Keep Reading