Robert Hopgood
Macleay Island, Queensland
Hi, your service is excellent. Your gerenic product does NOT like my printer. You replaced a black that threw powder around previously.
The generic set 3421941jw261115 was bad news. We had a rug in front of the printer to catch the black. The yellow is also spilling out. I ordered the Brother black, as I had had enough of wiping the spillage between sheets, & still getting black smuges & blobs over the page. Unless there was a problem with a batch, I will be forced to use OEM in future, in spite of your claims. I waited until I received the OEM to confirm this was the problem, before advising you. All is good with the OEM.