The story of Inkjet Wholesale's (Inkjet) founding is simple but revealing of its mission and vision. It goes back to the year of 2002 and is a perfect example of how a simple desire like looking for cartridges can turn into a thriving organisation devoted to catering to that desire of the masses.
In the year 2002, the founder of Inkjet, Glenn Taylor was looking to finish an essay assignment for which he needed cartridges. Being a student, he was cash strapped and needed options that would not burn a hole in his pocket.
The first place he visited was a multinational big box stationery and office supplies store where he received the same shock that most printer owners receive when they go to buy their first set of replacement cartridges. It's a well-established fact that inkjet and toner cartridges are expensive but most of us, like Glenn, don't realise just how obscene the rates can be.
For a good 20 years before his quest to find the right inkjet and toner cartridges, Glenn had spent time fixing copiers, faxes, and printers. This experience had taught him the value of compatible or generic inkjet and toner cartridges.
So, faced with obscene prices of genuine inkjet and toner cartridges, Glenn decided to look for compatible options. He spent the day trying to find them but in addition to exorbitantly priced cartridges, he either found poor quality cartridges or none at all!
Finally, he decided to check for online suppliers of affordable inkjet and toner cartridges and went home. At home, he found nothing even after trawling the internet for a few hours. There were only small websites handled by individuals and without any decent infrastructure. As a result, the products weren't available, the deliveries weren't assured, the return programmes non-existent, and client servicing atrocious.
This was the story behind the conceptualisation of Inkjet Wholesale. The objective of our founder, Glenn, was to cater to the demand of affordable, high quality inkjet and toner cartridges through reliable customer service and dependable guarantee program.
In the last 13 years, Inkjet has gone from strength to strength. Starting from a single distribution centre, it now has four distribution centres spread across the nation. Furthermore, newer brands and products have been added to the catalogue to a point where we now offer virtually all types of inkjet and toner cartridges, office stationary, and office equipment.
Inkjet Wholesale has grown purely on the satisfaction and approval of its customers and this is something that we take special pride in.